NSGC Summary of Results 2020-21
Letter from the CEO
Good work is happening in gaming.
Did you know that every time a customer plays one of our games, the profits are invested back into our province? Nova Scotia Gaming returned $106.4 million to the province of Nova Scotia in 2020-21.
Community support is an important part of what we do, and our contributions extend beyond the bottom line. The Nova Scotia regulated gaming industry helps to fund sport, arts and culture in communities throughout the province. We raise funds through designated lottery products for sport and culture. $4.2 million was raised through Support4Sport for amateur athletes, coaches, officials, and community sport organizations in Nova Scotia. Another $4.0 million was raised through the Support4Culture program to fund arts, culture and heritage across the province in 2020-21.
Additionally, we moved to an online platform to host four Support4Communities fundraising seminars, featuring experts from the fundraising industry. Nova Scotia Gaming also spent $6.2 million this year on prevention, treatment and education, collaborating with important partners like the Department of Health and Wellness. We are proud to support causes that are important to Nova Scotians.
Throughout 2020-21, Nova Scotia Gaming and our operators, Atlantic Lottery and Casino Nova Scotia, as well as our many ticket and video lottery retailers, responded to the COVID-19 pandemic. This included closing casinos, pausing VLT operations and adjusting business practices to adhere to guidelines outlined by federal and provincial health authorities. We continue to work together to follow health official’s guidance in reopening the business and will continue to make decisions that are in the best interest of all Nova Scotians.
I am pleased to present the 2020-21 Summary of Results which demonstrates that NSGC, along with its operators, continue to deliver on our most important mandate: providing important and sustainable revenue to the province while maintaining an unwavering commitment to social responsibility.
I would like to acknowledge the hard work and dedication of the staff at NSGC for their commitment to ensuring this industry is entertaining, sustainable and responsible. I would also like to recognize the members of our Board of Directors, who are an intricate part of our organization, for their leadership, guidance, and their high standards of governance.
President & CEO, Nova Scotia Gaming Corporation
Who Does What
There is good work happening in Nova Scotia’s gaming industry. Find out how we all work together to keep the regulated gaming industry sustainable and socially responsible in Nova Scotia.
Unprecedented Times – COVID-19 Global Pandemic
Where the Money Comes From
Delivering Economic Results
We’re proud that 100% of gaming profits is funding what matters most to Nova Scotians, helping to fund important programs and services including healthcare, roads, schools, culture sector and sports.
In 2020-2021, the Payment to Province was
Million in payment to province
Million in retailer commissions
Ticket lottery retailers
Video lottery retailers
Million in prevention, education and treatment
Million in wages and benefits
Nova Scotians employed
Where the Money Goes
Taxes (less payroll taxes) (5%): $19.8 million
Community Contributions (3%): $9.7 million
Prevention, Education & Treatment (2%): $6.2 million
In total, 40 Atlantic Lottery players won a prize of over $100,000 in 2020-21, right here in Nova Scotia. Due to COVID-19 Nova Scotia winners are currently celebrating their big wins on a video call with Atlantic Lottery staff. Worry not, there is still lots of excitement from the winners when they receive their big cheque!
Thrilled Lotto Max fans with 35 Maxmillions events during the year.
Many new games were launched in 2020-21, particularly in the popular Digital Instants category. A total of 29 Digital Instant Games and 3 Video Lottery Games were launched.
Casino Nova Scotia operations were adjusted to comply with public health orders.
Nova Scotia Gaming is responsible for the conduct and management of the regulated gambling industry. We do this effectively by establishing appropriate strategic goals for our operators and setting performance measures.
View the performance measures for:
Contributed to causes important to Nova Scotians through three community programs.
The program has far-reaching impacts. We were proud to highlight their achievements at the Support4Sport Awards, held virtually in June 2021.
Contributed this year
Community sport organizations supported
The program has contributed over
to support amateur athletes, coaches, officials, and community sport organizations.
NOVA SCOTIANS EACH YEAR
Technical Director & Performance Coach,
Basketball Nova Scotia
“Take advantage of the opportunities in front of you.” That’s the advice Tasia McKenna offers athletes and aspiring coaches as they pursue their goals in sport. She speaks from experience, having carved out a successful five-year varsity career at Lakehead in Thunder Bay, Ontario, before turning her passion into her profession by becoming Basketball Nova Scotia’s (BNS) technical director and performance coach in 2016.
Supporting arts, culture, and heritage in communities across Nova Scotia, Support4Culture is another designated lottery program.
Contributed this year
Artists and organizations supported
Introduced in 2013, this program has
contributed more than
to date for aspiring and established artists and community arts, culture and heritage organizations.
Highland Arts Theatre
“Cape Breton has such a rich history of arts, culture, storytelling, dance, and music. All of those elements haven’t necessarily had a home to come to roost, and theatre I think is so perfect for that,” says Wesley Colford, the Highland Arts Theatre’s artistic and executive director. “It’s so many pieces of a magical mosaic and has given an incredible home for the incredible artists that Cape Breton has become known for internationally. Here, we’ve given them a place to grow from the ground up and cultivate their craft.”
This program provides supports to community organizations looking to have a greater impact in their communities.
Contributed this year
In 2020-21, we offered NSGC’s annual Support4Communities fundraising seminars virtually, with a learning series of online workshops featuring experts from the fundraising industry. 70 people participated in these seminars.
We have now raised more than
for good causes.
Additional Community Support
Harness Racing Industry
Sport Nova Scotia
of Nova Scotia
VIP Coach Program
of Nova Scotia
19th Annual Responsible Gambling Awareness Week
The campaign achieved all of its key objectives. 46% of Nova Scotians surveyed felt that the Responsible Gambling Awareness Week made them think about their own gambling, or someone else’s.
Responsible Gambling Programs and Training
NSGC delivered a comprehensive suite of responsible gambling programs, including working with Atlantic Lottery to provide responsible gambling training for staff working in the industry. All Casino Nova Scotia staff also completed responsible gambling training as part of their annual training.
Shifted to online meetings to continue to conduct regular meetings throughout the 2020-21 year with NSGC’s Board and Committees;
Delivered quarterly, financial and community reports;
Provided updates on strategic and operational matters to the Minister responsible for Part I of the Gaming Control Act; and,
Held regular meetings with Atlantic Lottery and Casino Nova Scotia as well as stakeholder groups.
Reported 106 incidents related to Section 24(1)(e) of the Gaming Control Act. Most incidents were resolved through prescribed procedures, while 5 incidents that occurred in the fourth quarter remain open due to COVID-19 restrictions.
Responsible Gambling Assessment Program
The program is designed to ensure new products, marketing, initiatives, promotions and programs are reviewed using objective risk-based criteria. In total, 545 assessments were completed before they were released into market. A scheduled, bi-annual review of the program was conducted in 2020-21.
Maintained webpages on Nova Scotia Gaming Corporation’s website outlining performance management expectations for Atlantic Lottery and Casino Nova Scotia. This illustrates our commitment to transparency in how we manage all our lines of business.