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NSGC Summary of Results 2021-22

Letter from the CEO

Funding what matters to Nova Scotians.

As the second full year of the COVID-19 pandemic concludes, Nova Scotia Gaming and its operators, Atlantic Lottery and Casino Nova Scotia, along with our retailers and partners, continue to adjust to deliver a socially responsible and sustainable regulated gaming industry for Nova Scotians. Like many industries, the gaming industry saw repeated shutdowns and adjustments to business practices in 2021-22.

We are proud that Nova Scotia Gaming was able to return $140.4 million to the Province in 2021-22, up from $106.4 million last year. This money supports programs and services that are important to Nova Scotian’s, like education, roads and health care.

When someone chooses to gamble, we are committed to providing information and tools to help them make informed decisions about their play. Nova Scotia Gaming contributed $6.0 million this year to fund prevention, treatment and education programs. We continue to work with key partners like the Department of Health and Wellness and the Office of Mental Health & Addictions who provide these important programs.

Nova Scotia Gaming’s purpose includes not only returning 100% of its profit to the province and offering a responsible and regulated industry, but also making meaningful contributions to our communities. We help to fund sport, arts and culture in communities throughout the province by raising funds through designated lottery products. In 2021-22, $4.3 million was raised through Support4Sport for amateur athletes, coaches, officials, and community sport organizations, making Nova Scotia Gaming the biggest contributor to amateur sport in the province. Another $4.3 million was raised through the Support4Culture program to fund arts, culture and heritage.

I am pleased to share Nova Scotia Gaming’s 2021-22 Summary of Results. You will see that retailers received $31.9 million in commissions, 39 players won a prize of over $100,000 in Nova Scotia, single-event sports betting launched and we worked with Casino Nova Scotia to reopen and offer an entertaining casino experience for our players.

I would like to thank those who work in the gaming industry for their hard work and dedication, including our staff, operators and retailers across the province.

Sincerely,

Bob MacKinnon
President & CEO, Nova Scotia Gaming Corporation 
Bob Mackinnon

Who Does What

There is good work happening in the gaming industry. Find out how we work together to keep Nova Scotia’s regulated gaming industry sustainable and socially responsible.

Social Responsibility

Annual Report 2021-22

Hosted 20th annual Gambling Literacy Awareness Week and kicked off first year-long campaign

The campaign achieved all its key objectives, including 53% (target 45%) of Nova Scotians surveyed who felt that the Awareness Week advertisements made them think about their own gambling, or someone else’s.

Responsible Gambling Programs and Training

NSGC delivered responsible gambling programs, including providing responsible gambling training through Atlantic Lottery and Casino Nova Scotia for employees working in the industry.

Annual Report 2021-22
  • Continued holding online meetings to conduct regular meetings throughout the 2020-21 year with NSGC’s Board and Committees;

  • Delivered quarterly, financial and community reports;

  • Provided updates on strategic and operational matters to the Minister responsible for Part I of the Gaming Control Act;

  • Held regular meetings with Atlantic Lottery and Casino Nova Scotia, as well as stakeholder groups.

Annual Report 2021-22

Incident Reporting

Reported 161 incidents related to Section 24(1)(e) of the Gaming Control Act. Most incidents were resolved through prescribed procedures, while 27 incidents that occurred in the fourth quarter remain open.

Responsible Gambling Assessment Program

The program is designed to ensure new products, marketing, initiatives, promotions and programs are reviewed using objective risk-based criteria. In total, 936 assessments were reviewed before they were released into market.

Annual Report 2021-22

Where the Money Goes

Where the money comes from chart

Prizes (34%)

$145.5 million

Payment to Province (33%)

$140.4 million

Other (10%)

Taxes (less payroll taxes) (7%): $28.7 million
Community Contributions (2%): $9.9 million
Prevention, Education & Treatment (1%): $6.0 million

Retailer Commissions (7%)

$31.9 million

Salaries & Benefits

$26.4 million

Operations (10%)

$40.6 million

Where the Money Comes From

Where the money comes from chart

$429.4 million

Total revenue

Ticket Lottery (64%)

$274.1 million

Video Lottery (23%)

$99.8 million

Casinos (13%)

$55.5 million

Community Programs

Contributed to causes important to Nova Scotians through two community programs.

Support4Sport_Blue

The program has far-reaching impacts. We are proud to highlight achievements in sport at the yearly Support4Sport Awards.

$4.3

MILLION

contributed this year

Annual Report 2021-22

237

athletes & coaches/officials supported

99

community sport organizations supported

74%

of Nova Scotians support revenue going to the Support4Sport program

Since Inception

The program has contributed over

$55.3

MILLION

to support amateur athletes, coaches, officials, and community sport organizations.

156,000+

NOVA SCOTIANS EACH YEAR

Support4Culture_Blue

Supporting arts, culture, and heritage in communities across Nova Scotia, Support4Culture is another designated lottery program.

$4.3

MILLION

Contributed this year

Annual Report 2021-22

327

projects supported

84%

of Nova Scotians agree that Culture helps enrich quality of life

72%

of Nova Scotians support revenue going to the Support4Culture program

Since Inception

Introduced in 2013, this program has contributed more than

$28.9

MILLION

to date for aspiring and established artists and community arts, culture and heritage organizations.

Unprecedented Times – COVID-19 Global Pandemic

  • NSGC along with Casino Nova Scotia and Atlantic Lottery executed COVID-19 plans, adjusted business practices, and responded to public health directives.

  • NSGC worked with Office of L’nu Affairs to help lessen impacts to First Nation Communities.

Delivering Results

We’re proud that 100% of gaming profits fund important programs and services that matter to Nova Scotians, helping to fund important programs and services, including healthcare, roads, schools, culture sector and sports.

In 2021-22, the Payment to Province was

$140.4
Million

Annual Report 2021-22

Outcomes & Performance Measures

Gross revenue

Target:
$449.5 million

Outcome:
$429.4 million

Gross revenue fell short of target due to various closures of the casinos and video lottery sites, as well as ongoing health protection measures as a result of the COVID-19 global pandemic.

Payment to Province

Target:
$149.0 million

Outcome:
$140.4 million

The payment to province was directly impacted by the lower revenue, which was the result of the COVID-19 pandemic. 

% Support for regulated gambling

Target:
55%

Outcome:
65%

Measured through the survey for Gambling Literacy Awareness Week, using an online panel of 500 Nova Scotians.

Highlights

As the second full year with COVID-19 conditions concludes and gambling behaviours worldwide evolve, NSGC and its operators continue to adapt and work to stay on top of emerging trends and deliver a regulated and sustainable gaming industry for Nova Scotians.

In August 2021, the Canadian federal government legalized single-event sports betting by passing Bill C218. Nova Scotia launched single-event sports betting in February 2022. All Canadian provinces now offer a legalized single-event sports betting option.

Economic Impact

EconomicImpact_Icon_RetailerCommissions@2x

$31.9

Million in retailer commissions

EconomicImpact_Icon_TicketLottery@2x

994

Ticket lottery retailers

EconomicImpact_Icon_VideoLottery@2x

254

Video lottery retailers

EconomicImpact_Icon_Wages@2x

$13.0

Million in direct wages and benefits

EconomicImpact_Icon_Prevention@2x

$6.0

Million in prevention, education and treatment funding

EconomicImpact_Icon_Employed@2x

345+

Nova Scotians directly employed in the gaming industry

Operations

Nova Scotia Gaming is responsible for the conduct and management of the regulated gambling industry. We do this effectively by establishing appropriate strategic goals for our operators and setting performance measures.

View the performance measures for:

Annual Report 2021-22
  • In total 39 Atlantic Lottery players won a prize of over $100,000 in 2021-22, right here in Nova Scotia.
  • There were 35 Maxmillions events throughout the year.
  • A total of 38 digital instant games, 40 scratch games and 3 video lottery games were launched in 2021-22.
  • Added single-event sports betting to the PRO•LINE roster in February 2022.
  • “Bring Back Your Favourite Game Contest” was launched. The contest gave players the opportunity to vote for one of eight retro video lottery games. The most popular game was then re-released into market.
  • Several video lottery retailers have made significant investments to their businesses to modernize and improve the overall gaming experience.
  • Operations were adjusted to comply with public health orders throughout the year.
  • Hosted three sold-out Songwriters Circle shows in early December 2021, following all public health guidelines.
  • Promotional activity gradually increased throughout the year, as conditions allowed.
  • Brought back buffet specials in March 2022.
  • Worked to ensure a seamless transition to Great Canadian’s new ownership.
Annual Report 2021-22